top of page

Your Stay at Les Cycas

At Les Cycas, we take great care to ensure a peaceful and pleasant experience. Select your desired dates to check the availability of accommodations on our estate.

Soufriere volcan à Basse-Terre

Frequently asked questions (F.A.Q)
 

 

How can I check the availability of accommodations?

You can check the availability of accommodations by selecting your dates on our booking calendar. The available options will then be displayed.

 

What payment methods are accepted?

We accept credit card payments (Visa, MasterCard) and PayPal on our secure payment platform.

 

Is it possible to cancel or modify my reservation?

Yes, you can cancel or modify your reservation by contacting us directly. Please refer to our terms and conditions for details on cancellation and modification policies.

 

Are pets allowed?

Unfortunately, we do not accept pets to ensure the tranquility and safety of all our guests.

 

Are accommodations accessible to people with disabilities?

Yes, we have a duplex designed to be accessible to people with disability or reduced mobility.

 

What should I do if I have specific needs or requests?

Feel free to email us before your arrival to discuss any specific requests. We will do our best to accommodate your needs.

 

Are there any additional fees?

All fees are included in the booking price unless otherwise indicated. Please check your reservation details for more information.

 

What are the check-in and check-out times?

Check-in is from 4:00 PM, and check-out is before noon. If you require special arrangements, please contact us in advance.

 

Do the accommodations have Wi-Fi? 

Yes, all our accommodations have free Wi-Fi access.

 

Can I reserve a parking space?

A free on-site parking space is provided for each accommodation.


 

If you have any further questions, please refer to our terms and conditions

bottom of page